When We Are Closed
When the surgery is closed emergency cover is provided by an out-of-hours service. Between 18:00 - 8:00am on Thursdays and Fridays and 18:30 and 8.00am on other weekdays and at weekends you should call 111.
On Thursdays and Fridays the surgery will not have telephone access between 1pm and 2pm, therefore patients would need to call 01922 501999
Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.
Extended Hours - Hub Service
Walsall CCG has worked with local GPs to create 3 hubs based in Darlaston Health Centre in Darlaston, Pinfold Health Centre in Bloxwich and Broadway Medical Practice. The hubs will be run by a group of local GP's.
When can I get an out of hours appointment?
Extra GP appointments will be available between
- 6.30pm and 9pm weekdays
- 10am - 3pm weekends
- 11am - 1pm Bank Holidays (including Christmas Day)
However people will only be seen if they have booked an appointment
How can I book one of these appointments?
A dedicated number has been set up and appointments can be booked by calling 01922 501999 during the following times
- 8am - 9pm weekdays
- 10am - 3pm weekends
- 11am - 1pm bank holidays
NHS111 will also be able to book an appointment for you if they feel you need to see a GP
Do I need to be registered at one of the 3 surgeries where the hubs are based to use the service?
No, you can be registered with any GP in Walsall to access the extra appointments. Please note you will need to travel to one of the 3 hubs listed above.
What if I'm not registered with a Walsall GP?
If you are not registered with a Walsall GP, you will not be able to access these out of hours appointments. More information about these services can be found on Walsall CCG's website: www.walsallccg.nhs.uk
Surgery closure due to unforseen circumstances/emergency
Loss of Surgery Building:
If the surgery building becomes unavailable for use, for any reason, all staff will take instructions from the CCG.
Alerting Patients: In the event of the Practice building/s being made unavailable, if it is felt appropriate, an announcement should be made on local radio/television and on the website to alert the Practice population to the situation. A poster should be displayed as soon as possible outside the Practice informing patients of what action to take if they need treatment/prescriptions. Inform other local Practices and ask them to display a poster. If possible amend message on telephone answering machine to keep patients updated