"please remember we are still here to provide advice/treatment for any medical concerns. If you need to be seen face to face we can make this happen in a way that keeps you safe. Please don’t ignore worrying symptoms – call 01902 639000 or via e-consult link below”
E-CONSULT - PLEASE CLICK ON LINK BELOW:
Welcome to Lockfield Surgery
NHS open for Business
URGENT ADVICE REGARDING NOVEL CORONAVIRUS
Please note our patients are encouraged to :
Access urgent and emergency care for serious or life-threatening emergencies, such as stroke and heart attacks
Access general practice, our services are open, safe and you can get advice for any health-related issues that they may be worried about.
As well as general support and advice around key topics such as cancer and mental health
For more information please click on link below:
Advice for parents accessing primary care COVID
Click here to download the latest Coronavirus toolkit for Primary Care updated 18.09.20
Coronavirus infection prevention toolkit updated 28.09.2020
Play your part in controlling coronavirus
For up to date information regarding COVID 19 please visit:
If you are struggling during COVID 19 please visit:
If you require a self-isolation note please visit:
Covid Recovery website Information on helping people recover from long term effects of COVID 19 - love from 29.07.2020
STAY AT HOME GUIDANCE REGARDING CORONAVIRUS PLEASE VISIT :
Your local community response to COVID-19 Coronavirus A friendly service for older or vulnerable people and families visit :
We are encouraging ALL PATIENTS to use E-Consults, please click on the below link:
or use telephone triage if needed.
However if you are concerned about Coronavirus (COVID-19) please contact 111, you may experience waiting on the telephone but you can also use: https://111.nhs.uk/
DO NOT ATTEND THE SURGERY IF YOU DO NOT HAVE TO, THERE WILL BE NO PRE-BOOKABLE APPOINTMENTS WITH ANY GP OR ADVANCED CLINICIAN. IF YOU HAVE A REVIEW FOR ANY CHRONIC DISEASE SUCH AS ASTHMA, DIABETES ETC, PLEASE DO NOT BOOK IN FOR THIS UNTIL A LATER DATE.
There is #NoExcuseForAbuse
If you are a victim of #DomesticAbuse, there is help available.
Find out more and seek support.
Twitter Tags: @bswaid @coventry_haven @TheHavenWton @BCWomensAid @WestMidsPCC @WestMidsVRU @WMPolice
Facebook: @WestMidsPCC @BSWAID @CoventryHaven @TheHavenWton @westmidlandspolice
You do not need to stay at home if you are suffering from #DomesticAbuse
Police and support services are still available – call 999 if you are in immediate danger.
Domestic abuse has often been seen as a ‘hidden crime’, one which is underreported to the police and is a lot more widespread than figures suggest. One of the objectives of the campaign is to highlight that this kind of abuse is never acceptable and that help and support is available to those who are suffering.
However, with the coronavirus outbreak and more people spending more time in their homes, calls around domestic abuse have fallen, raising concerns that there are many people suffering in silence.
Domestic Abuse Campaign
The Home Office is running a domestic abuse campaign, raising awareness of the support and advice currently available. They are grateful for all the support received so far from the NHS stakeholders and would appreciate if you could share the campaign assets with your networks and include a link on your website to the campaign page:
If you need help with Mental Well-being during COVID-19, please contact a service as shown below:
Support For Mental Health During COVID-19
Learning Disabilities - Grab & Go
The Grab and Go guide has been designed in partnership with people with
learning disabilities, families and nurses.
It gives the information that doctors and nurses will need if you go to hospital
because of COVID-19 and, for example, are struggling to breathe.
It is not a replacement for the everyday, detailed hospital passport. You
should update your hospital passport and take that to hospital along with the
Grab and Go guide if you need to be admitted.
If you haven’t got a hospital passport you can download your local passport by
searching on the internet for (hospital name) hospital passport or choose one
you like from here:
If you need help completing the form please ask:
• someone who knows you well like a family member or support worker
• a social worker
• a support group you are in touch with
• sign up for a webinar with Learning Disability England.
or email info@LDEngland.org.uk to suggest a webinar topic or get a
recording of any previous ones.
COVID-19 Grab and Go guide
Grab & Go Form (To be filled out for Patient)
For information - Translated messaging COVID-19 testing & treatment for overseas visitors
Messaging around NHS entitlements in relation to COVID-19 for overseas visitors, including anyone living in the UK without permission, has been translated into 40 languages. There is also translated advice and guidance on social distancing and shielding. You can find them online: https://www.gov.uk/guidance/nhs-entitlements-migrant-health-guide#main-messages
Childrens Immunisations During COVID information for Parents
The two updated Parent Tips:
- one providing some basic information on the childhood immunisation programme, explaining how vaccines work, how they are regulated and why it is important to ensure your baby receives all the recommended immunisations
- the second, provides answers to “Frequently Asked Questions” and has been written by leading national experts. It covers getting your baby immunised and what to expect, including information on things such as soothing your baby
during and after vaccinations, and what to do if they are poorly on the day of their appointment.
Just to reassure you that despite the current COVID-19 pandemic, it is still recommended that your child receives their vaccines as this protects them against other serious diseases that can still cause them harm.
Parent Tips - Childhood Immunisations 1: An introduction to childhood immunisations
Parent Tips - Childhood Immunisations 2: Frequently Asked Questions
Guidance to keep you safe when attending your vaccination appointment
While coronavirus has put limitations on all our lives, it is important that you or your baby or child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community. We recommend that you [attend/book in for] your next scheduled appointment – see www.nhs.uk/vaccinations for details on when they are due.
Travelling to and from your appointment
When travelling to and from your appointment, please follow guidelines which include travelling by car, bike or on foot if possible, keeping a safe distance from others and washing your hands regularly. For more details, go to www.gov.uk and search ‘staying safe outside your home’.
When attending your appointment
When attending your appointment, we will be putting in place a range of measures to minimise any risk of COVID-19:
social distancing measures will be observed;
we may have asked you to attend your appointment at a clinic that is not at your usual venue;
the appointment may take longer than usual.
Due to the ongoing response to COVID-19, our service may have a reduced number of appointment slots available. If you choose not to attend your appointment, please contact your GP practice. It is always helpful for us to know why so we can help you with any concerns you might have. If you still don’t wish to attend the appointment, it can be offered to someone else.
You must NOT attend an appointment if you or any member of your household are suffering from any of the symptoms associated with COVID-19 or are self-isolating. If this applies to you, please contact your GP practice so that you can reschedule your appointment for a different time.
Living with diabetes your voice counts
Click on above link to join our Virtual diabetic workshops
HELP US TO HELP YOU CAMPAIGNS PLEASE CLICK ON LINKS BELOW FOR MORE ADVICE
Help Us Help You Communication Toolkits
- Generic #HelpUsHelpYou messages
- Primary Care
- Heart Attack
- Mental Health
- Learning Disabilities and Autism
- #HelpUsHelpYou Videos – including those in other languages
GP help sought with COVID-19 plasma donation
NHS Blood and Transplant needs GP and practice support for convalescent plasma donation.
The antibody rich plasma of people who have recovered from COVID-19 can be transfused into people who are struggling to develop their own immune response.
NHSBT is seeking GP/practice support in two ways:
- GPs and NHS staff had higher infection rates, early access to tests, and a personal commitment, which has made them invaluable and committed potential donors.
- For practices to help share donation information with patients
NHSBT is taking donations at its donor centres and collaborating with the RECOVERY and REMAP-CAP trials – more details here.
Are you a Carer?
A carer is defined as someone who looks after a relative or friend of any age, who because of illness or disability, cannot manage without their help.
If you identify yourself as a carer please contact the surgery to inform us, you can do this by telephone or by email to - firstname.lastname@example.org
If you require any other information ask to speak to a carer lead/champion at the surgery
The Carers Trust is a charity to help all carers -
Need to get in touch with us? Find the right place to contact at Carers Trust.
In line with the Government's guidance, Carers Trust has closed its offices and all staff are now working remotely. Our priority is the health and wellbeing of both our staff and everybody who we work with on a daily basis.
As a result of our offices’ closure, there will be a delay in acknowledging and responding to communication sent to our offices by post.
We therefore encourage those who need to contact us to call us on 0300 772 9600 or email us at email@example.com.
Our teams are well set up to work remotely and are fully responsive via phone and email.
Thank you for your understanding during these challenging times.
Or for our local hub:
Crossroads Care Birmingham, Sandwell, Walsall and Wolverhampton
CARER SUPPORT SERVICE AND REPLACEMENT CARE SERVICE
We care about the people we support by providing advice, guidance and group peer support. In addition, we provide practical respite care so that unpaid carers can take a break from their caring responsibilities, or we provide regular care if the person you care for wishes to remain living in their own home. Staff are highly trained and knowledgeable and provide a quality care service.
- Carer health and wellbeing
- Carer support groups / activities
- Carers of people with mental health issues
- Education training and carers in employment
- Older carers including carers of people with dementia
- Parent carers
- Personal budgets and direct payments
- Personal care services
- Respite and carer breaks
- Young and young adult carer services
Lockfield Surgery information
Lockfield Surgery is a large town centred practice, which offers a range of excellent services such as Minor Surgery, Chronic Disease Clinics, Family Planning, Baby Clinic and Ante-natal clinic to name but a few.
Lockfield Surgery has been accredited as a Training practice, along with our 6 GP’s - 3 nurse Practitioners (2 of which can prescribe), 2 practice nurses and 1 Health Care Assistant and 1 Phlebotomist.
FOR INFORMATION OF SAFEGUARDING AND VULNERABLE PEOPLE AND MENTAL HEALTH ISSUES PLEASE CLICK ON SERVICES TAB
We have a text reminder service - please be sure we have your correct mobile number on our records.
We are accepting new NHS patients
Try the new NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Patient Access you can continue to use it. You can use the NHS App as well.
Please see list of Nursing appointment options prior to booking your appointment on the App to ensure you book in with the correct clinician. For any reason that is not on the attached list the appointment would need to be with a GP
Nurse appointment options available on-line
For more information go to www.nhs.uk/nhsapp
Visit us on Facebook
Visit us on Facebook
EXTRA GP APPOINTMENTS
URGENT GP APPOINTMENTS ARE AVAILABLE WHEN WE ARE CLOSED PLEASE CALL 01922 501999 OR 111 TO MAKE AN APPOINTMENT PLEASE SEE ATTACHED DOCUMENTS FOR FURTHER INFORMATION:
Extra GP appointment information
Healthy Lifestyle Information please click on Further information at bottom of page and select NHS.UK Healthcare information or visit
TRAVEL VACCINATION INFORMATION - PLEASE CLICK ON MENU AND SELECT SERVICES
PATIENT LEAFLET 2020
You can read our surgery leaflet by following this link Patient Leaflet 2020
(Site updated 28/09/2020)