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When We Are Closedclosed

When the surgery is closed emergency cover is provided by an out-of-hours service. Between 18:30 and 8.00am on weekdays and at weekends you should call 111.  - Every day between 6pm - 6.30pm you should call 01922 501999.

You can also contact the Walsall Walk-in Centre on 01922 605730

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Walsall patients to benefit from extra GP appointments this winter

Walsall residents will be able to benefit from extra GP appointments from Saturday, December 23, 2017.

 

Walsall CCG has worked with local GPs to create three Hubs based at Darlaston Health Centre in Darlaston, Pinfold Health Centre in Bloxwich and Broadway Medical Practice. The Hub’s will be run by a group of local GPs.

 

 

When can I get an out-of-hours appointment?

 

Extra GP appointments on will be available between:

  • 6.30pm – 9pm weekdays

  • 10am – 3pm weekends

  • 11am – 1pm Bank Holidays (including Christmas Day)

However, people will only be seen if they have booked an appointment.

 

 

How can I book one of these appointments?

 

A dedicated number has been set up and appointments can be booked by calling 01922 501999 during the following times:

  • 8am – 9pm weekdays

  • 10am – 3pm weekends

  • 11am – 1pm bank holidays

NHS 111 will also be able to book an appointment for you if they feel you need to see a GP.

 

 

Do I need to be registered at one of the three surgeries where the Hubs are based to use the service?

 

No, you can be registered with any GP in Walsall to access the extra appointments. Please note you will need to travel to one the three Hubs (listed above).

 

 

What if I’m not registered with a Walsall GP?

 

If you are not a registered patient at a Walsall GP, you will not be able to access these out-of-hours appointments. More information about these services can be found on Walsall CCG’s website: www.walsallccg.nhs.uk.

 

When should use the Hubs?

 

The extra appointments are for patients who have a pressing illness or injury and are unable to attend their GP during normal opening hours. They are not walk-in centres and both of Walsall’s urgent care centres and its A&E department will still be open as normal for people to use in serious or life threatening emergencies.

 

 

 

Surgery closure due to unforseen circumstances/emergency

Loss of Surgery Building:

If the surgery building becomes unavailable for use, for any reason, all staff will take instructions from the CCG

 Alerting Patients:

In the event of the Practice building/s being made unavailable, if it is felt appropriate, an announcement should be made on local radio/television and on the website to alert the Practice population to the situation. A poster should be displayed as soon as possible outside the Practice informing patients of what action to take if they need treatment/prescriptions. Inform other local Practices and ask them to display a poster. If possible amend message on telephone answering machine to keep patients updated

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website